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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #167172

Potholes, Other Street Repair

4601-4871 S Walnut St Pike, Bloomington, Indiana, 47401

Case Date:
1/23/2019

Major pothole on Walnut Street pike between Rohrer and Fairfax. Filled with water so impossible to see but big chunks if aphsalt on road.

closed #167167

Street Snow Removal

2713 E Rock Creek CT

Case Date:
1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??

closed #167124

Street Snow Removal

1216 E Skylark CT

Case Date:
1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

closed #167116

Website & Web Services Feedback

501 N Morton ST

Case Date:
1/18/2019

commercial water rate vs industrial water rate

closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

closed #167048

Water Utility Problems

501 N Morton ST

Case Date:
1/11/2019

My tenant was contacted by you and the water was shut off due to a ‘massive ‘ leak. The address is 736 e sherwood hills drive 47401. Can you please give me any information?

closed #167013

Water Utility Problems

2707 S Pinehurst DR

Case Date:
1/8/2019

My water pressure is low.

closed #167012

Water Utility Problems

2956 N Bankers DR

Case Date:
1/8/2019

Low water pressusre throughtout all outlets for the last 10-12 months. Plumber recommended contacting CBU to check pressure at the meter.

closed #166965

Water Utility Billing Problems

1110 S Park AVE

Case Date:
1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks

closed #166964

Utilities Construction

1600 S Nancy ST

Case Date:
1/4/2019

Smart water meters