Case Date:

8/4/2019

A water fountain has become stuck, unusable in current state.

Case Date:

8/26/2019

The drinking fountain by the playground in Southeast park seems not to drain properly - all the water pours out underneath the bowl.

Case Date:

10/27/2019

One of the water hydrants at the Ferguson dog park has a cracked fitting and is continually spraying water.

Case Date:

11/29/2019

During rain, the surrounding mud and grime around the skatepark at the new Switchyard park drains into the park itself since there is no finished edgings. I don't know what sort of timeline the construction crews have on getting to this, but I just wanted to point out how bad it gets. Some friends had to get wet and dirty in order to unclog one of the drains and get the water out from the park. We had to get our own brooms out to clean this up later on after it had dried. I understand it's cold season and there may not be anything to be done, but I feel like it needs pointed out. The skatepark itself is wonderful, but the work around it has been poorly taken care of. Pictures of the area that pools and how mud ends up draining into the park from two spots on the north side of the skatepark are in this shared album. https://photos.app.goo.gl/uXgmpwQefXXzfAV56 Thank you!

Case Date:

12/5/2019

Drainage from the football field covers the path from Olcott Park to JCMS with water (even after days with no rain). The water turns to ice when the temperature drops. Dozens of school children and community members use the path daily. I’ve seen school children slip and fall hard on their way to school. In past years the path is not adequately able to be maintained to remove the ice...the ice gets so thick that a general maintenance crew would not be able to remove it once it has formed. This path is often skipped by snow removal efforts (not sure if it’s City or MCCSC). Please consider a way to redirect this flow before someone gets seriously hurt. Thank you.

Case Date:

11/12/2018

The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.

Case Date:

12/30/2018

The recently removed Wapahani lake has produced a new washout problem; and I’m also concerned that a similar problem is going to happen to the remaining lake of the old twin lakes of years past. I’m not sure why people think removing a large body of water is the best answer for alleviating water issues. Anyway, before I digress further. I know the city/county are well aware that something permanent will need to be done. My hopes are that a well thought out plan will be considered

Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

Case Date:

5/1/2019

The fountain drain in front of city hall appears clogged. Gross dirty water is filling the spiral end of the fountain, where the drain is.

Case Date:

5/28/2019

There was a water line break on Sunday behind 2252 E Cape Cod Dr, Bloomington, IN 47401. The City of Bloomington Utilities patched the line and filled the hole. However, would like to know if City of Bloomington will repair and asphalt the patch and if this is the monetary responsibility of the City of Bloomington. Please advise.