Case Date:

3/14/2019

In the easement at the back of my property there is an old water meter. (I think it is abandoned and that it probably belonged to the house that also abuts the easement. It is full of clear water and this water is flowing out into my backyard and turning it into a swamp. I'm not sure what is going on, where the water is coming from, etc., but the fact that it is clear leads me to think that it is coming from the city's water mains. The lid was off of the meter when I found it. It may not show in the image, but it is full of water and, as you can see, the water is seeping out.

Case Date:

3/15/2019

The culvert that runs under Washington St. at Davis seems to be mostly blocked by debris again. Yesterday after the rain water was barely moving through. This usually means that the next major rainstorm will cause flooding on Washington.

Case Date:

3/15/2019

At the corner of Allen and Palmer the rain has created a gully that is below the storm sewer. The water continues around the corner and south (downhill) on Palmer creating a strong washout of the asphalt. The storm sewer at the bottom of the hill in front of 1005 S Palmer collects chunks of asphalt and the gully gets wider with every rain event

Case Date:

3/18/2019

I’ve been using the trails mainly Clear Creek for several years. I’m a bike rider plus walking. The Clear Creek trail seems to be ignored a lot in the last year or so. In the past couple of weeks we have had strong winds, some trees have blown down. The trees were removed in a timely fashion but the small limbs and debris from t/he clean up was left untouched. One area north of That Road and just north of the water fountain gravel and dirt continues to wash out onto the trail but nothing is ever done to resolve the problem. Walking is not as bad as biking but biking can be a real hassle. The trail gets so bad sometimes that I go to Karst Farm even though it’s not as convenient. It seems a lot is being spent to develop the area south of Grimes and Clear Creek gets ignored. I see maintenance workers driving up and down the trail and they even sit and talk a lot but no one ever gets out of the vehicle to improve the trail when only a few minutes could make a big difference. Thanks for your time.

Case Date:

3/19/2019

Our residence is 1002 W. Acuff Road. We're the only house on that road, but we have NO curbs!! Rain and water has cut a trench along the road which makes it difficult to mow our grass. All the rain and water washes dirt from the farm field behind our house through the trench and all the debris completely covers our storm drain on the corner (near the pole in the picture), and the water washes all across Kinser Pike rather than going in the drain. People are constantly driving through our yard and cutting the corner where the storm drain is. We are CONSTANTLY cleaning out the drain ourselves. We REALLY NEED curbs on Acuff Road. Please help!!!!!

Case Date:

3/19/2019

We live on the corner of Acuff Road and Kinser Pike. Under the thick layer of soil and big pile of leaves lies our metal storm drain. Rain rushes and washes dirt from the farm field behind our house via the deep trench along the side of Acuff Road (obviously we have NO curbs or rain gutters), and all that debris ends up on top of our storm drain. The drain is consistently covered and therefore clogged, so all the rain water rushes right over it and flows onto Kinser Pike. We are constantly cleaning all the collected debris from the grate even though we pay for this cleaning/maintenance service on our monthly water bill. We are in desperate need of a solution to this problem.

Case Date:

3/21/2019

The cover for the water line running to my house (purchased last August 2018) is broken in half. Could you replace it?

Case Date:

3/22/2019

We would like to buy the lot recently given address 2950 Lakewood Ct. (47404). On the property line is a drainage outlet which creates a serious flow of water. I'm worried about erosion and would like minimally some rocks placed at the outlet. The photo shows where the water collects downstream of the drain.

Case Date:

3/23/2019

When I do some washing, the dirty water will slowly leak into the adjacent bedroom floor along the gap of the wall base. I am doubting whether there are some problems in sewers?! Qi Wang My address is 2100 South Bent Tree Drive. Phone: 8123917545

Case Date:

3/25/2019

This is a follow-up to case # 167833. So the storm drain was uncovered, which is good, however, all the debris that was covering it was thrown in our yard--very much NOT appreciated!!! Now, we have to clean that up. Plus, the 4 or so inches of silt/sand/soil in front of the grate is keeping the rain water from reaching the storm sewer as seen in my photo. We received rain today, and it just collected on the road.