Water Utility Problems
517 N Plymouth RD
- Case Date:
- 7/24/2019
There was a noticeable decrease in water pressure this morning. We thought it could be a leak in our house, but the neighbors told us they had a drop in water pressure also.
Potholes, Other Street Repair
501 N Morton ST
- Case Date:
- 7/1/2019
Hello! I'm writing to request repaving of Uppington Court in Sherwood Oaks. We've had a water main break several months back and now a layer of pavement is chipping off and causing debris where our children play. The condition of Uppington Court can be improved and made safe for our children to scooter and ride bikes by repaving. There is also a person who parks his trailer on the street over where the water main burst and is just filled in with rocks and no curb. It would be best if he could park his trailer and truck on his own property and so that this repair/repaving can be done. Thank you for considering this project! The children in the cul-de-sac (and parents!) would very much appreciate the repaving update.
Water Quality
913 N College AVE
- Case Date:
- 6/27/2019
No water pressure
City Performance
620 W 8th ST
- Case Date:
- 6/25/2019
Do the new water meters finally mean we can be billed by the gallon as opposed to the present archaic system of thousands of gallons, which is exceptionally adverse to water conservation incentives as well as basic economic fairness. Please say yes. It's such an easy change to make. Even X for every hundred gallons is a vast improvement and perhaps easier to transition to.
Water Quality
1316 N Maple ST
- Case Date:
- 6/24/2019
water is very cloudy
Sewer Problems (Storm Sewers)
501 N Morton ST
- Case Date:
- 6/19/2019
Corner of RCA Park and Susie St. During heavy rains manhole cover lid comes up into street spurting water from sewer. Ditch next to Susie St has debris and overgrown trees that cause flooding into yards and during heavy rains water from storm sewer lid being open causes water to drain onto Susie St causing driveways to flood and cause damage to surrounding areas
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/17/2019
REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet
#156286 details below
Water Utility Billing Problems: Comment
Other: Billing address change request. Addresses removed.
Reported By
Julie Bennett Dreesen
Assigned to
Triana Johnson
History
8/6/2018 09:33:58 Closed by Charles Brandt
PII removal complete
Sent notification to Triana Johnson, Julie Bennett Dreesen
8/6/2018 08:49:46 Updated by Charles Brandt
8/6/2018 08:48:47 Opened by Charles Brandt
Request to remove personal information
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:49:15 Closed by Triana Johnson
Customer contacted by phone.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:47:00 Triana Johnson commented on this case.
I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Opened by Anonymous
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Sewer Problems (Storm Sewers)
901 W 11th ST
- Case Date:
- 6/10/2019
The storm pipe/drain does not appear to have sufficient capacity to handle flash flood events. Storm water from the neighborhood overflowed from the street, and then flowed across the neighbor's driveway and down the slope into our property, flooding our crawl space. Last night there was literally a small river of water running aside and into our house, moving so fast that I could not safely walk outside until the rain subsided.
We need an engineer to evaluate the current drainage system, in particular the capacity of the storm pipe and culvert that runs directly between our property and the neighbor's. We can make some mitigating improvements on our own property, but we really are not equipped to handle the sheer volume of stormwater from the entire neighborhood during very heavy periods of rain like we saw last night.
I took some videos during the flood that we can send as well.
Sewer Problems (Storm Sewers)
1315 W 6th ST
- Case Date:
- 6/10/2019
I filed a report about three weeks ago about a blocked storm drain that keeps overflowing and spilling water into our yard. It overflowed yesterday, and it's like a river of water running over the street and into our yard. The water is doing considerable damage to our side and back yard--it's basically underwater whenever it rains. This really does require some serious attention. Either a more thorough clean up or repair. It's costing us 100s if not 1000s of dollars in repairs to our yard. Please try to fix this.
The storm drain is clogged on the 1300 block of W 6th Street, and our house is 1315 west 6th street.
Drainage or Runoff
501 N Morton ST
- Case Date:
- 5/27/2019
Water running out from under our condo 1916 S Ramsey behind several units and into Queensway east of roundabout. Reported yesterday and assigned to Michael Chase. We have not heard from him. turned off water in house but does not stop the flow of water. Thompson 812-336-4683