Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

12/13/2021

The alley running along 609 Henderson between Henderson & Fess has multiple large potholes in the gravel that are pooling water & hard to avoid

Case Date:

7/25/2022

The alley running along 609 S Henderson in between Henderson and Fess Ave- the whole alley needs filled in large holes have formed from water run off & increased traffic

Case Date:

1/18/2022

Alley way running along the covered parking edge between Henderson and Fess Ave running along the side of 609 Henderson and 612 S Fess Ave- large potholes throughout the alley pooling water

Case Date:

9/7/2023

The alley next to my house has a deep ditch from water runoff. Hoping you can come and level it off, so my car doesn't get damaged. It's at the entrance to the alley, 516 S. Highland Ave. Thank you!

Case Date:

5/4/2016

The water fountain at third street park is not draining. Also, some of the railings around the decorative fountain are loose at their bases.

Case Date:

6/24/2013

Water fountain near enclosed playground isn't draining.