closed #173806
Water Utility Billing Problems
5515 S Old State Rd 37, Bloomington, IN 47403, USA
- Case Date:
- 9/25/2020
drainage needs to be cleaned out so water can drain
drainage needs to be cleaned out so water can drain
Our CBU water bill was incorrect for the month of November.
My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?
Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.
Water leak causing increase in water bill
I did not get any notice whatsoever about high water usage despite the fact that a water employee evide to my property property. I am asking for a reduction in the charges. It was an internal toilet which hasbeen fixed. Please help.
I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.
I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.