Water Utility Billing Problems
- Case Date:
- 3/8/2021
Meter number 88431501 is an irrigation meter that has been off since Oct. I have called on this meter before and it still shows daily usage. Can someone check it again to see why I am still showing water usage?
Water Utility Billing Problems
- Case Date:
- 8/13/2021
I wanted to take this opportunity to recognize and thank Ms. Edie Henderson in the Bloomington Water Utilities Billing Dept. She is an asset to the city and all the patrons like me. Edie has been extremely helpful whenever I have approached her with a query. She is a truly phenomenal person who is dedicated to her job. She always goes above and beyond to assist over the years whenever we had a question. We thank her for her efforts and highly recommend her seniors to recognize Edie too for her outstanding work. She has also helped us over the phone during COVID. Again, many thanks!!
Water Utility Billing Problems
- Case Date:
- 2/24/2022
Hi just a quick question I have my name under my current address 321 East University Street and I was wondering if there is another name under that address for the water bill? If so, then how can I take my name off of the water bill? Thanks!
Water Utility Billing Problems
- Case Date:
- 8/3/2022
Hello,No complaint just a question. We have noticed a reduction in water pressure --there does not appear to be a leak!
Water Utility Billing Problems
- Case Date:
- 11/30/2020
I want to shut off water at 2 locations. 1256 and 1300 s college mall rd.
Account numbers 39453-017 and 39454-016 to be shut off ASAP. These are seasonal accounts. Thanks, Mike Rogers, phone 812-331-0540.
Water Utility Billing Problems
- Case Date:
- 12/14/2020
I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.
Water Utility Billing Problems
- Case Date:
- 5/22/2023
Need to stop water service immediately
Water Utility Billing Problems
- Case Date:
- 5/24/2023
Water bill overpriced
Water Utility Billing Problems
- Case Date:
- 9/15/2022
Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.
Water Utility Billing Problems
- Case Date:
- 2/14/2023
Water was turned off today (2/14) with an amount shown for $406.39. Bill was paid in the amount of $317.00 (2/7)