Case Date:

7/5/2025

Yellow water

Case Date:

7/5/2025

When I filled our bathtub tonight I noticed the water coming out of out faucet is light green and there is plant matter floating in it. If you zoom in on the attached photo you can see the little plant. This has not happened since we have lived in this house the past 3 years.

Case Date:

7/5/2025

Water from the tap is very cloudy and dirty. It leaves a ring in my bath tub.

Case Date:

7/5/2025

Water quality has gotten extremely bad the last week. We (Starbucks store #02387) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Case Date:

7/5/2025

Water quality has gotten extremely bad the last week. We (Starbucks store) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Case Date:

6/30/2025

Water leaking from road

Case Date:

6/30/2025

My concern is too little or no erosion control in place on 19th St., where major storm sewer installation is going on. The street was flooded with muddy water on (6/29/25) Sunday morning. Tree limbs and debris left in the street after water receded. Crider is cleaning it up now. There is major excavation with lots of loose soil piled up on that 5A site so is this going to be contained in the future as work continues. I'm sure Utilities does not want this dirt flowing down and getting in to the existing storm pipes. It is a mess up here. Plus storm grates on the low end are filled with debris once again.

Case Date:

6/28/2025

We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?

Case Date:

6/27/2025

I had a concrete company come out to level a large dip/crack in my driveway. They said they couldn't do it because there was a water leak at the front, before it hits my meter, which has to be repaired before they can fix the concrete. Can you please send someone to confirm?

Case Date:

6/27/2025

Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.