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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #147557

City Construction Projects

Indiana University, Bloomington

Case Date:
8/20/2015

Subsidence of manhole cover. (Water) I have seen no less than 3 people stumble due to 1/2" drop. Maybe bevel edge of brick.

closed #162213

Drainage or Runoff

634 N Maple ST

Case Date:
1/3/2018

I do not have water in my house.

closed #148456

Other

2991–3149 The Stands Dr

Case Date:
9/18/2015

Water meter insulating cover is not installed. It is leaning on street sign in picture.

closed #170909

Other

501-599 S Fess Ave, Bloomington, Indiana, 47401

Case Date:
11/6/2019

On S. Fess on the west side of the street, between 2nd and Hunter, between the sidewalk and the curb, you fill find the scene as shown in the attached photo. It appears a water meter lid is missing and there are some pieces that look askew. This is a large, deep hole that could seriously injure someone who steps into it.

closed #167337

Other

400-498 E 7th St, Bloomington, Indiana, 47405

Case Date:
2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

closed #130882

Potholes, Other Street Repair

701–799 S Mitchell St

Case Date:
3/8/2013

Standing water for days after rain. Been a problem for over a year.

closed #164103

Potholes, Other Street Repair

Case Date:
4/20/2018

Hello, My name is Lauren McDonald, and I live in one of the units on 1109 South Rogers in Bloomington. There is a water meter in my front yard and the cover was not properly/safely re-attached. This morning I was walking across the yard and stepped on the cover, and my entire leg fell into the water meter. My leg is scraped, swollen, and bruised because of it. I placed the cap back on the hole, but provided a photo below. I spoke to Frank (unsure if his last name) about this issue on the phone, and they are planning to have it resolved. However, I did want it recorded that I was injured because of it. This could have seriously injured a child. I was wondering if you could please confirm receipt and understanding that I was injured because of this. Thank you, Lauren McDonald

closed #165835

Potholes, Other Street Repair

Case Date:
9/6/2018

On the south side of E First near the intersection with Highland: Water valve cover turned upside down, creating sharp edges for vehicles

closed #138776

Sewer Problems (Sanitary Sewers)

Case Date:
6/19/2014

Noticed water on top of the water meter in my parent's front yard at 3221 N Kingsley Drive, 47404. Could there be a leak at the water meter?

closed #168393

Sidewalk & Curb Complaints

501 N Morton ST

Case Date:
5/3/2019

Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.