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City of Bloomington, Indiana

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closed #117778

Water Quality

529 S Jordan AVE

Case Date:
2/27/1998

INDIANA GAS COMPANY HIT CITY WATER LINE

closed #64844

Water Utility Billing Problems

710 E Maxwell LN

Case Date:
3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

closed #65238

Water Utility Billing Problems

710 E Maxwell LN

Case Date:
1/21/1998

Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.

closed #33824

Water Utility Billing Problems

413 S Highland AVE

Case Date:
11/8/2004

Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.

closed #120984

Water Utility Billing Problems

1011 S Hawthorne DR

Case Date:
10/22/1996

MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.

closed #100085

Water Utility Billing Problems

1026 E 1st ST

Case Date:
8/16/2004

Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.

closed #59331

Water Utility Problems

1220 E Hunter AVE

Case Date:
1/19/1999

WATER LEAK

closed #59451

Water Utility Problems

629 S Woodlawn AVE

Case Date:
1/7/1999

AFTER HOURS CALL- WANTS WATER SHUT OFF

closed #61368

Water Utility Problems

415 E 1st ST

Case Date:
9/30/1998

LOW WATER PRESSURE.

closed #64258

Water Utility Problems

907 S Sheridan DR

Case Date:
4/29/1998

LOW WATER PRESSURE