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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #118523

Water Quality

925 S Manor RD

Case Date:
10/20/1997

DIRTY WATER

closed #64844

Water Utility Billing Problems

710 E Maxwell LN

Case Date:
3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

closed #65238

Water Utility Billing Problems

710 E Maxwell LN

Case Date:
1/21/1998

Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.

closed #33824

Water Utility Billing Problems

413 S Highland AVE

Case Date:
11/8/2004

Tenants rent property at 413 S. Highland. Landlord (K. Norbu) says high water bills are their responsibility. He did fix leaking stool, however.

closed #100085

Water Utility Billing Problems

1026 E 1st ST

Case Date:
8/16/2004

Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.

closed #120984

Water Utility Billing Problems

1011 S Hawthorne DR

Case Date:
10/22/1996

MS. ROBBINS FEELS THAT THE METHOD USED TO ASSESS WATER AND SEWER BILLS IN SUMMER AND EARLY IS UNFAIR. SHE FEELS CUSTOMERS SHOULD BE GIVEN A BREAK ON THE BILLING FOR THE MONTH OF OCTOBER ALSO.

closed #64258

Water Utility Problems

907 S Sheridan DR

Case Date:
4/29/1998

LOW WATER PRESSURE

closed #64504

Water Utility Problems

1014 E 1st ST

Case Date:
4/13/1998

LOW WATER PRESSURE.

closed #64955

Water Utility Problems

320 S Grant ST

Case Date:
2/24/1998

Ms. King called and said that she knew water was turned off at 323 S. Grant for work by T&D; however, the trucks are gone and she still has no water.

closed #65156

Water Utility Problems

537 E Smith AVE

Case Date:
1/30/1998

WATER LEAK