Case Date:

12/13/2023

Low water pressure throughout all lines in the home without identifiable leak or other in home issue

Case Date:

3/27/2024

I saw my original complaint didn't go through. 930 South ransom has black smelly water discharging into the ditch.

Case Date:

1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

Case Date:

8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

Case Date:

12/7/2022

Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.

Case Date:

1/24/2020

The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

2/23/2020

We have no water pressure. We live in Bayberry. Winslow Farm.

Case Date:

3/12/2020

No water in any faucet, bath, or washing machine at 338 S. Madison St.

Case Date:

3/14/2020

4400 S Calloway ct. 47401 Cory Blackwell We have a water leak at our main in our yard. Our normal bill is around 40 dollars and our last one was over 160 dollars. This has happened once before about 2 years ago. The city came out and looked at it saying that it was on there end and they kindly fixed it for us... i think we have the same issue again. Please contact me back ASAP at 812-361-2420 Thank you , Cory Blackwell E-mail- blackwec@bloomington.in.gov