Case Date:

3/31/2023

Thanks for sending someone out to check E Windermere Woods Dr...there was one (filled with dirt) storm sewer drain but based on what I'm seeing this morning, I wondered if both of them might be clogged down there on the segment from Covenanter north to rounding the bend up into the condo village. A supervisor checked it (thanks) and said someone would be out next week to clean it out. If they could make sure all drainage along that segment is working that would be great. Lots of standing muddy water down there this morning. Tried to submit a photo but I'm not sure it's going through. Appreciate you all!

Case Date:

4/5/2023

There is some kind of water leak in the yard of the building on the corner of grant and Kirkwood. A new handicap spot was just given to the parking there, but water continuously flows down the sidewalk, which means that it turns to Ice in the winter. Not a great place to walk - especially if you are handicapped.

Case Date:

4/17/2023

We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough

Case Date:

4/19/2023

leaking water line

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

5/9/2023

Cone and blocks are still in the storm drain on the north side of the house. This will cause pooling of water when it rains.

Case Date:

7/1/2023

Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.

Case Date:

8/5/2023

water main draining into street on Lincoln just south of Grimes

Case Date:

8/11/2023

The issue occured in Winslow Woods Creek during native habitat restoration in the creek running north to south between Aug 3, 2023 and Aug 4, 2023. The Urban Greenspace volunteer Weed Wrangle team were working in a dry creek on Thursday Aug 3 pulling Japanese stiltgrass between 8am to 10am. On our return Friday morning Aug 4, 8am to 10am, we found the creek saturated, pools of water in some areas, our pulled weeds banked in small dams, all indicating a flood had occurred during the 24 hour period. It did not rain during this period. I called CBU 812 339 1444, on Aug 4, at 1:44pm, to ask if a water main had been discharged during the time in question. No one has returned my call. Thank you, I look forward to hearing a response.

Case Date:

8/28/2023

Dear Madam/Sir, We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd). After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards. The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards. As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed. We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas. Thank you for your immediate attention to this pressing concern. Sincerely, Gergo Szanda