Case Date:

6/4/2018

We have city built ditches/basin along the streets for rainwater drainage in the area. I recently noticed there is a big hole in the middle of the ditch, lots of the water goes into that hole when it rains, looks like it keeps getting worse. Can you send someone to take a look, and get the hole patched please? It's near the small bridge cross the ditch right by our front lawn, the address is 1002 S Hawthorne Dr. You can reach me either by email or phone. Thank you.

Case Date:

7/5/2018

Can someone please check the storm sewers in the 800 block of S. Stull Ave.? We can see when we look through the grates that there is very deep water standing (not flowing) in the drains. There may be a clog somewhere? We are being over run by mosquito's and are concerned that mosquito's are breeding there. Thank You!

Case Date:

2/5/2019

There are two storm pipes located just north of the IMI concrete facility on Rogers, directly across the street from the warehouse. One storm pipe appears to be mostly blocked by debris (lumber, branches, some plastic and other trash). The second pipe is mainly blocked by a large dam of branches. Water is slowly flowing over the dam and draining through the southern pipe. Yesterday, 04 Feb, the water level appeared to be approximately 6 inches above the makeshift dam.

Case Date:

2/7/2019

After the heavy rain on 2/7/19 a pipe in the alley behind 1107 S Washington St continued to push water up even after the water level in the Davis street ditch went down.

Case Date:

3/25/2019

This is a follow-up to case # 167833. So the storm drain was uncovered, which is good, however, all the debris that was covering it was thrown in our yard--very much NOT appreciated!!! Now, we have to clean that up. Plus, the 4 or so inches of silt/sand/soil in front of the grate is keeping the rain water from reaching the storm sewer as seen in my photo. We received rain today, and it just collected on the road.

Case Date:

6/13/2019

There are two storm water grates that are dangerous to bicycles that should be replaced. They are located at the south-east corner of the Monroe County Courthouse Square. One is on the west side of Walnut St and the other is on the north side of Kirkwood Ave. These grates have long openings parallel to the street. A bicycle wheel can penetrate deeply into these grates and thus throw the rider and/or damage a bicycle.

Case Date:

6/17/2019

Water overflowing rapidly. I am not sure what kind of sewer this is, I just assumed it is overflow from recent rain.

Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

6/18/2019

Heavy water ponding and very strong water flow (water was actually bubbling) in the northside lane of Patterson Drive, in the general area between Rogers and Morton Streets.

Case Date:

6/19/2019

Corner of RCA Park and Susie St. During heavy rains manhole cover lid comes up into street spurting water from sewer. Ditch next to Susie St has debris and overgrown trees that cause flooding into yards and during heavy rains water from storm sewer lid being open causes water to drain onto Susie St causing driveways to flood and cause damage to surrounding areas