Case Date:

4/13/2018

Curb and gutter are wet for 50-100 yards on the west side of the street. It appears the water is "moving" to the nearest underground drain.

Case Date:

4/16/2018

Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.

Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

9/10/2018

Last week I had city utility workers digging holes in my yard looking for what they think might be a water main leak. I think there might be an underground stream. They patched my yard and laid straw, I now have after this weeks storm several large holes in my yard, some large enough to lose a medium size dog in. HELP!!! Your website will only let me upload one photo, I have several pictures if needed, although they don't do it justice. 1514 E. Elliston Drive

Case Date:

10/1/2018

Water runoff is still an issue. I have reported this before and it is causing damage to my yard and basement. This area really needs a sidewalk or curb with storm drains.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

11/10/2018

Dodds and the B line. There seems to be some kind of water leak.

Case Date:

11/15/2018

At 900 W Kirkwood Ave, in front of the gates at our company, there seems to be a continuous pooling/running of water right at the sidewalk. It runs into the road and then east on the street. With colder weather coming, our concern is it freezing and causing more problems.

Case Date:

12/17/2018

Large amounts of water have been draining out of the parking lot of Morrison's Appliance store on West Kirkwood Ave. During freezing temperatures, this creates a large sheet of ice accross the sidewalk and along the northern edge of Kirkwood Ave creating a hazard for pedestrians, cyclists, and vehicles.