Case Date:

12/7/2022

Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.

Case Date:

12/5/2022

the road wrapping around my house (when bryan street meets Watson) is so worn down that when it rains, the water doesn't run off to the two sewer holes across the road, but directly back into my yard. It's been eating away at my yard. Also cars have now assumed the road is wider and cutting harder, also making my yard smaller. A neighbor said this is the place to request maybe a curb and the road repaved so water flows where it's supposed to. Thanks in advance for any help or advice.

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

11/23/2022

Very low water pressure suddenly at about 3pm throughout the house. Rumbling in the pipes. Noise at the input pipe in the basement. Goes down when I close the valve though I still feel it on the input side of the valve. Date: 11-23-22. Probably not our house only. Will be a problem for Thanksgiving if it persists.

Case Date:

11/17/2022

Water shut off cover a wreck. Needs adjustment

Case Date:

11/9/2022

More than one person is sick with bronchitis in multiple units in the building. The doctor states that bronchitis can be caused by materials that pollute indoor air. I know that we all share one furnace where one unit has control over the temperature of all six apartments in the building. There was questionable contaminated water that was sitting in a unit for the month that the residents were getting sick; it was plunged down the drained Monday 11/7. Though the water is not there anymore, the health and safety of the ventilation & air quality is still in question. I also cannot open the windows easily to the whole apartment to let fresh air in (is that a fire hazard?)

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

10/31/2022

I reported this issue back in April. No one has touched it. There is a massive track about a foot deep right off the edge of the road. It is constantly full of mud and water that worsens every time it rains. Please take care of this before winter!!

Case Date:

10/28/2022

Continuous water link in alley behind 324 E 2nd Street

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).