Case Date:

6/29/2025

Severe flooding occurred again tonight, June 29, 2025, worse than any prior event here since we moved here 4 years ago. Water rose rapidly and reached homes well beyond the creek. The creek now flows over the entire road southward. I had to warn neighbors up to three houses away to move their cars. I believe the house across the street has flooded. A neighbor called the city Friday (two days ago) asking for culvert clearing, but no one came. No progress has been shared on the engineering case either, despite past assurances. This is a FEMA floodplain, and repeated failures to maintain infrastructure are now causing widespread risk. Photo attached. More documentation available.

Case Date:

6/29/2025

Sidewalk that crosses driveway is broken up. Looks like it was broken up for water service line work. Some asphalt was placed in the driveway but sidewalk was left as gravel/sand..

Case Date:

6/28/2025

We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?

Case Date:

6/27/2025

I had a concrete company come out to level a large dip/crack in my driveway. They said they couldn't do it because there was a water leak at the front, before it hits my meter, which has to be repaired before they can fix the concrete. Can you please send someone to confirm?

Case Date:

6/27/2025

Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.

Case Date:

6/27/2025

There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.

Case Date:

6/27/2025

There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.

Case Date:

6/26/2025

Large drain off positioned in front yard of resident blocked by big pieces of cardboard that resident uses. Water pools in different areas or collects in above ground fish tank in side yard. Is this OK with the city to block drainage if the city installs it on private property?

Case Date:

6/26/2025

Trash metal over water line access. Buckets of water, long heavy metal parts. Looks like garbage dumped against private fence. Perfect place for rats. Garage addition built too close to property line. No gutters on 2 story garage. Water rotted out neighbors privacy fense.

Case Date:

6/25/2025

Water fountain at Ferguson running constantly. Messed with buttons and unable to get water to stop running.