Case Date:

7/5/2025

Water is off at the house. My payments are up to date.

Case Date:

7/5/2025

Water is off at the house. My payments are up to date.

Case Date:

7/3/2025

Few water meters are protruding on the side walk near 'Bent tree' entrance area. My relatives visiting from Maryland went running in the morning and told us to report.

Case Date:

7/2/2025

The top of the sewer drains are covered with grass clippings from mowing and gravel. The drains starting from 1010 w Cottage Grove down the road on both sides of the street are covered and when the rain is heavy it causes the water to run in the middle of the street.

Case Date:

7/1/2025

There is water running down the side of the road along the street. It appears to be a leak next to the street as the grass in the area is very soggy looking.

Case Date:

7/1/2025

Excessive water from drainage creek has engulfed vehicles and properties caused by improper size culvert and drainage path South of address.

Case Date:

7/1/2025

Road deteriorating in this area of Rockport Rd/Guy Ave, there are several large potholes getting bigger by each rainy day. Long term, this area has really bad drainage, with many of the storm drains above the level of the road so water runs right around them and collects further south in a dangerously large puddle, in the vicinity of 2225 S Rockport road.

Case Date:

6/30/2025

Water leaking from road

Case Date:

6/30/2025

Water has been pouring onto the front yard of our office through a large crack in the concrete retaining wall at the east side of Building Trades park. This has been on-going over the entire day. We have not observed this happening after a rain event in the past.

Case Date:

6/30/2025

Serious flash flooding in our neighborhood last night. At least 7 residential lots were affected on W Allen (6 north side of the street, 1 south side) directly west of the drainage creek that runs alongside Patterson. This has been an issue for several years, but is happening with increased frequency and severity. I've owned my house since 2012 and experienced 1 instance through 2019. Since then we've had floods covering much of my front yard at least twice a year. Last night was the 3rd instance this year and the worst I've seen. Water level reached my knees while on the sidewalk. Earlier this year, one neighbor's car was totaled due to flooding. Another had water rise up above floor level in their house a couple years ago. Previous attempts to clear brush, debris, and small blockages in the creek have had no impact. Rain garden bump outs were installed on Allen. They seem to have no impact as they run east up Allen whereas the source of flooding is the creek to the west. Utilities staff working on our block in the past have suggested culverts were too small to handle water flow. Reading the 2022 stormwater master plan, I wonder if installing a detention pond nearby might help. Instead of attaching photos, here's a video link taken at the peak of flooding last night: https://www.dropbox.com/scl/fi/q84v292p5nk4e2a6dnqo4/Video-Jun-29-2025-9-46-38-PM.mov?rlkey=aouaax4cfgu6nnr8pvieuterj&st=o88w184x&dl=0