Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

10/23/2022

Very low water pressure. My neighbor is having same issue.

Case Date:

12/24/2022

There is no water since yesterday . I was wondering if there any busted pipe outside ( I checked inside the building and nothing busted ) . Thank you

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.

Case Date:

6/27/2020

I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

5/22/2022

Mowing service hit the water meter with the mower on 5/22/22. Needs to be replaced.