Case Date:

5/28/2023

There is a significant water leak at the intersection of East Oakmont Dr and Rolling Oak Dr. Muddy water is boiling up at the intersection and water is flowing from cracks in the pavement.

Case Date:

5/29/2023

Water not available in house. 3403 east winston st.

Case Date:

12/28/2022

Water bubbling up through pavement along north side of Arden Dr just west of the intersection with Wilton Dr. I reported this earlier in Case #182328. It was reportedly investigated and resolved. But I don't know what "resolved" means. It is still happening, just as it was when the temperature was well below freezing.

Case Date:

6/29/2023

Have been experiencing low water pressure for a few hours.

Case Date:

6/29/2023

Low water pressure in Gentry East

Case Date:

6/29/2023

Low water pressure

Case Date:

7/8/2023

The construction crew working on fiber optics in my neighborhood hit a waterline in front of my house. Crews were on my street until almost 10pm last night fixing it. I woke up this morning and I have no water in my kitchen. The water that I do have in my bathrooms is dirty….literally specks of dirt in the water. So I have no drinkable water and do not want to shower in water with dirt in it. We were not told to boil water. I even asked the workers last night if we were going to be on a boil water advisory and they said no. I am including a picture of the dirt left in my bathroom sink after running some water. This needs to be fixed today, I cannot wait until Monday.

Case Date:

7/19/2023

No water

Case Date:

7/27/2023

No water as o

Case Date:

12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.