Case Date:

6/26/1998

DIRTY WATER

Case Date:

3/28/1998

WANTED AN AFTER HOURS EMERGENCY WATER SHUT OFF AT RESIDENCE

Case Date:

5/14/1997

HIGH WATER BILLS. TWO SERVICE CONNECTED TOGETHER

Case Date:

8/8/1997

LOW WATER PRESSURE

Case Date:

12/12/1996

Customer complained that her water tastes bad and thnks it is making her sick. Customer would like her water tested.

Case Date:

1/21/1999

Customer has noticed cloudy appearance to water. Also said water smelled bad.

Case Date:

11/22/1997

DIRTY WATER, AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

10/17/1997

NO WATER AFTER HOURS CALL TAKEN BY CONTROL

Case Date:

1/29/1998

Customer would like water checked.

Case Date:

3/26/1999

Customer called last on 4/15/98. SG checked on problem with sediments. Found nothing out of ordinary. Advised customer to call back in 6-8 weeks if still experiencing a problem. Customer did not call and case was closed. Customer called back today (3/26/99). Sg made visit same day. Customer said chips of sediment were much larger than before. SG provided customer handout information sheets on "dip tube" water heater problem. Advised customer to have a plumber check it and call sg back.