Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

12/17/2023

There is water that smells like sewage bubbling up out of the drainage pipes. I've seen it literally bubbling up as if under pressure so I believe it comes from some kind of underground pipe but I can't be sure. The area is always wet as a result and smells.

Case Date:

8/12/2021

Broken water or sewage line

Case Date:

5/28/2022

The button for the dog water fountain is sticky. I've walked past it a couple times and water is trickling out of the lower bowl. If I push the button a couple times it gets unstuck and the water stops.

Case Date:

12/29/2022

I have had no hot water in my apartment for four days. On day 2, I called and reported it -as well as submit a written maintenance request - and was told the issue would be fixed either the same day or the next but no one came to fix it and the issue still persists.

Case Date:

1/3/2023

We are in parkview apartments at 1700 N Walnut Street. There is no hot water since about 10 days. There is no heating since a week. And from two days, there is not even water. We called and contacted the property management many times, and each they say that the issue will fixed within a day or two. They have broken boilers as shown in the pictures and they are not putting appropriate effort to fix them, or even better, replace them with new ones since they are very old. Yesterday they tried to fix them and all apartments in the building ended up with no water at all. We need immediate action from your side to get the management working on these issues. The apartments are managed by varsity properties in Bloomington Indiana

Case Date:

7/26/2022

Hello. I am currently renting a duplex unit at 1701 S Buffstone Ct. Per my landlord, the city is responsible for maintaining the ditches that line E Thornton Dr. There is a lot of debris in the ditches at the moment. When it rains a lot, the ditches fill up with water, and sometimes overflow. Can you please clean up debris from the ditches that line the cul-de-sac? With renting a property, I am not eligible to purchase flood insurance, and so I would greatly appreciate your attention to this matter. Thank you!

Case Date:

3/15/2023

The street between 1709 Circle Dr and 1805 E Southdowns Dr (next house to the east) has been constantly wet for approximately 2-3 months. Water is evident on the street and in the yard immediately surrounding it to the point that there's always a pool of water 2-3 feet from the curb.

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

9/4/2022

For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please. Thank you, Cindy Cummings