Drainage or Runoff
1804 E Ruby LN
- Case Date:
- 6/29/2021
In 2019 we received a residential storm water grant to have a ditch at the back of our yard redone. It was done with large riprock. During the last big rainstorm large rocks were carried into the storm drain which could cause a clogging problem at the next big rainstorm. They are located at the drain in our neighbors yard at 1100 S. Nancy Street, as well as in the drain in the street. We need the rocks to replace them and repair the ditch as it drains 17 properties. Do not take the rocks away after removing them from the storm drains.
Water Utility Problems
1813 E Ruby LN
- Case Date:
- 5/27/2020
No water.
Water Quality
1900 E Viva DR
- Case Date:
- 9/1/2022
Our tap water has smelled and tasted like a pond for over a week. We’ve asked friends and it’s hit or miss who is having water problems but it’s all over the city.
Debris Removal
1908 E Viva DR
- Case Date:
- 1/19/2021
As a neighborhood, we are requesting that the drain pipes (driveway culverts) be cleaned out so storm water has a place to drain.
Drainage or Runoff
1929 E Southdowns DR
- Case Date:
- 3/11/2021
173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks
Drainage or Runoff
2001 E Marilyn DR
- Case Date:
- 3/30/2023
We had a storm water drain added a few years back (THANKS- we really appreciate the added drain) - The issue is that the drain causes accumulation of standing water at the base of the drain. We have had an abundance of mosquitos the last few years - & last year Trudy contacted meningitis - so we want to be careful and mitigate any risk! Is there a way the drain basin could be have aggregate (stone or grave) to the standing water? We appreciate your help - Kevin & Trudy Keough -
Drainage or Runoff
2001 E Marilyn DR
- Case Date:
- 4/17/2023
We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough
Utilities Construction
2001 E Marilyn DR
- Case Date:
- 1/26/2024
The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE.
Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs.
Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS!
Can you guys help us out? We feel helpless!
Water Utility Problems
903 S Maxwell TER
- Case Date:
- 8/9/2023
Water meter cover is cracked and fallen into pit