Case Date:

7/16/2021

The heavy rainfall today has resulted again in flash flooding our backyard. The beehive drain in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park is deteriorating around and above the drain structure, with large sink holes with active water flowing in the ground. There is another sink hole developing to the east of the drain with active water flowing below ground. We believe the storm pipe(s) may be compromised in some way that causes flash flooding to occur, over-filling the north and east swales that subsequently fills our back and side yard with flood water within seconds. We have videos of the drain after the storm today showing water draining through these holes in the ground. We believe this is a dangerous situation, particularly with the transformer at the top of the drain open to the large sink hole. This is at 2737 E Brigs Bend and 2712 Olcott.

Case Date:

3/7/2022

After Sunday's night storm there is low to no water pressure. I have investigated and cannot find or hear any leaks.

Case Date:

9/9/2016

Storm drain is backing up and water is starting to reach his front steps.

Case Date:

5/22/2014

Customer said that there is standing water that smells like sewer in the back yard.

Case Date:

9/16/2014

Standing water in the front yard, and it smells like sewer.

Case Date:

11/20/2014

Water coming out of manhole cover

Case Date:

8/1/2022

Clogged storm water drain. Full of debris. Very slow drain. This is second request.

Case Date:

10/12/2023

Grass killed by large piece of equipment left on the turf which should have been left on the street. This occurred during water main replacement over late summer. Requesting repair

Case Date:

9/14/2020

The south end of the sidewalk in phase 2 near the gazebo is sinking. There is at least 20 inches of no dirt below the sidewalk, hence it is sinking. The sidewalk is next to the sewer drain where the earth has disappeared and with all of the water problems we have had recently with water mains, the city needs to come inspect. One city worked thought this drain runs right next to departed neighbor Cassie Howard's condo which then should worry us as the ground beneath her condo also disappeared causing her slab to sink and foundation to go bad. These two problems could be connected and the area below the sidewalk cannot simply be filled in with dirt. It has to be inspected including a city inspection. We need to see why it is all sinking.

Case Date:

12/10/2019

Our shower has flooded with water and fecal matter twice in the past two days.