We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson
Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant
I have had CBU for 2 years my water bill never exceeded $50. My utility bill this month was increased 50% to $100. I am a senior citizen I have not changed my water or sewer usage. I would like to know why such a large increase. Please advise Vera Gayheart 43951-013
Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues
Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
account: 34550-003 meter: 94833609 While our statement indicates we usually use between 1,000 and 2,000 gallons of water per month, our bill indicates we used 4,000 gallons in November and 7,000 gallons in December. meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people We inspected our crawlspace for leaks or points of usage and our convinced there are none.
Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?