Case Date:

1/26/2024

There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.

Case Date:

12/26/2022

At bottom of driveway is larger patch of frozen water. We have had numerous water lines breaking and wonder if this is another? Ice patch is in curb and in street.

Case Date:

4/28/2024

Our ask: Please retrench or otherwise definitively fix the water issue flowing from the high side of Brooks drive (addresses: 1213 and 1215) to the low side (address 2110 east Covenanter drive). Why: When heavy rains occur, high side water floods our yard and garden, resulting in 6 hours of work in clean up. History: In 2017 or thereabouts, the residents of 2110 east Covenanter reached out to the city regarding the water flow issue. At that time Phil Peden was the team lead. He showed me that the high side of Brooks had previously been trenched and there was piping under Brooks drive leading the water to Jackson Creek. He approached the 2 families in hopes of re-trenching, as he said it was the city’s responsibility to manage the water issue, as they had previously. Unfortunately, Phil was met with extreme resistance. To minimize neighbor impact, Phil’s team did trench some, and resolved 30% of the flow issue. He and I had a verbal agreement that I would try efforts on the low side of Brooks to protect my property from flooding. It seems that with the heavier rains, there remains a major issue of flooding despite years of my best attempts. At this time, I would appreciate further attention into this matter and a sustained / definitive fix from the city. Additionally, rocks from 1213 gravel drive continue to migrate across Brooks and deposit in my yard. I have been sweeping them back to their drive.

Case Date:

5/6/2021

The southwest corner of 4th and Rogers intersection has terrible drainage and creates a giant puddle that makes it impossible for pedestrians to cross without stepping into inches of pooled water. The harder it rains, the worse it gets. The giant puddle doesn't go away quickly, either. Please fix this sidewalk.

Case Date:

3/30/2023

We had a storm water drain added a few years back (THANKS- we really appreciate the added drain) - The issue is that the drain causes accumulation of standing water at the base of the drain. We have had an abundance of mosquitos the last few years - & last year Trudy contacted meningitis - so we want to be careful and mitigate any risk! Is there a way the drain basin could be have aggregate (stone or grave) to the standing water? We appreciate your help - Kevin & Trudy Keough -

Case Date:

4/17/2023

We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

6/29/2021

In 2019 we received a residential storm water grant to have a ditch at the back of our yard redone. It was done with large riprock. During the last big rainstorm large rocks were carried into the storm drain which could cause a clogging problem at the next big rainstorm. They are located at the drain in our neighbors yard at 1100 S. Nancy Street, as well as in the drain in the street. We need the rocks to replace them and repair the ditch as it drains 17 properties. Do not take the rocks away after removing them from the storm drains.

Case Date:

5/29/2020

Water doesn't drain at all at this drain site. It pools in the street, and runs downhill overwhelming the drainage capacity on the other side of the circle down by 170 E Sunny Slopes Dr.

Case Date:

3/15/2023

The street between 1709 Circle Dr and 1805 E Southdowns Dr (next house to the east) has been constantly wet for approximately 2-3 months. Water is evident on the street and in the yard immediately surrounding it to the point that there's always a pool of water 2-3 feet from the curb.