Case Date:

10/1/2021

water pressure is almost non-existent and barely runs when sinks are turned on. shower does not have any water at all when turned on.

Case Date:

8/24/2017

615 W 6th St water leaking out of ground and on to road.

Case Date:

6/8/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE BECAUSE MY WATER BILL WENT UP $20 IN MY MAY WATER BILL

Case Date:

6/12/2020

MY NEIGHBOR JUST INFORMED ME OF WATER IN THE ALLEY THAT LOOKS LIKE ITS COMING FROM UNDER MY YARD AND RUNNING KIND OF FAST. HE SAID IT WAS THE THIRD TIME SEEING IT. I'M NOT SURE IF IT IS A BURST PIPE IN MY YARD OR ONE UNDER THE HOUSE. IT DOES MAKE SENSE This problem is still occurring. It only happens when I do laundry. Is there possibly a map of pipes so we could find which one is leaking?

Case Date:

3/23/2022

No water pressure

Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit

Case Date:

4/13/2021

This is a 3rd time this has been reported. We turned on the irrigation system for Brighton Pointe Sign today and it would appear there is a trickle on the city side of the meter. This needs to be fixed. At this point it does not seem to be registering as water used for Brighton but it should be fixed so as not to waste water. The leak is before the meter, maybe why the City didn’t locate it before? It isn’t making the meter run, but wasting water.

Case Date:

5/28/2022

We recently had a plumbing contractor come out to our house to inspect our plumbing. They indicated that our water pressure was between 90 to 100 PSI and could be caused by a problem from our water utility. They indicated that the pressure should be less than 60 PSI and that such high pressure could damage our pipes and appliances that use water. Is this something that the City's water utility team could look into? Thank you!

Case Date:

9/21/2022

I work for Mackie Properties, and we manage a rental at 828 S Harvey Dr. Our tenants reported a broken water/sewer cover in their front yard last month. My coworker left CBU a voicemail about the issue 8/30/22, but I don't think we heard back, so I wanted to follow up on having this utility lid repaired/replaced. Thank you!

Case Date:

1/11/2024

We do not have water as of 5:40 PM 1/11/2024. I have not received any emails and am up to date on billing (with 20 days left to pay for last month). It appears there is work going on up the road but I am not sure if that has anything to do with that or if it’s a household problem. Please get back to me as soon as possible. Thank you!