Case Date:

6/9/2025

The grass in northern part of Bryan park appears to be wet. I saw water coming out of the ground near the basketball court. There are puddles in some places and in most places the grass is just soaking wet. Since there is no active rain, I thought that amount of water is unuy. And the water coming out of the ground could indicate a water leak. I attached a picture of the hole I saw. There is water coming out of it. But I couldn't attach a video from it here.

Case Date:

6/11/2025

The grass in northern part of Bryan park appears to be wet. I saw water coming out of the ground near the basketball court. There are puddles in some places and in most places the grass is just soaking wet. Since there is no active rain, I thought that amount of water is unuy. And the water coming out of the ground could indicate a water leak. I attached a picture of the hole I saw. There is water coming out of it. But I couldn't attach a video from it here.

Case Date:

3/21/2025

Utilities Department sprayed unknown "pre-treat" chemical on storm water rain garden on Allen St. No notice to adjacent property owners was made. No signage. No posting of what was used. When I confronted them they said it was "not bad". Samuel Arthur, Green Infrastructure Crew" was onsite. Please consult other City departments that do NOT treat with chemicals and manage gardens just fine.

Case Date:

10/14/2019

I live at 505 E Dixie St and we are without water this morning. Any idea when water service will be restored?

Case Date:

9/15/2019

We have no water in our home.

Case Date:

6/9/2020

The water meter for my house is in an awkward position and my plumber said to contact the utilities to have it set right. He recently had to shut off the water at the street to make a repair in my house.

Case Date:

3/15/2019

At the corner of Allen and Palmer the rain has created a gully that is below the storm sewer. The water continues around the corner and south (downhill) on Palmer creating a strong washout of the asphalt. The storm sewer at the bottom of the hill in front of 1005 S Palmer collects chunks of asphalt and the gully gets wider with every rain event

Case Date:

3/29/2021

Thank you Kathleen for updating ticket 175079. This is a follow-up to your update. I do desire to remain anonymous on ureport system. These storm sewers have long been functionally abandoned and really do not act as "ditches" anymore. In fact some of them seem to not have an inlet. It was not so much that that I though they should be "clean out" but more like the sharp metal hazard should be addressed. The exposed tops of at least three culverts have rusted through creating what I consider "sharp rusty hazards". Replacing those culverts (or repairing the rusty sections) is what I was thinking. Or maybe rotating them 180 degrees so the rusty part is down? My concern with the cleanout solution is the neighbors might not like the excavation unless the hazards are removed. I do not think anyone is complaining about the fact the culverts might not be doing much to handle water run off. Again I just walk my dog along Dodds and that is when I spotted the harzards. I do not live at these residences. Thank you again for the consideration.

Case Date:

10/8/2024

My water bill is charging us for over 33k gallons of water used last month which did not happen. We had maintenance check for leaks and they saw nothing so we believe there is an issue with the meter

Case Date:

6/10/2020

I live in an apartment at this address. The power just flickered on and off. I can flush my toilet, but do not have running water.