Sewer Problems (Sanitary Sewers)
2638 E Dekist ST
- Case Date:
- 2/8/2019
Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.
Sewer Problems (Sanitary Sewers)
2638 E Dekist ST
- Case Date:
- 3/24/2020
Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.
Water Quality
2608 E Edwards ROW
- Case Date:
- 9/15/2023
Water is running a reddish brown.
Water Quality
2600 E 7th ST
- Case Date:
- 8/31/2022
For the past week, my water has been smelling moldy and tasting terrible. Is there a boil order I am not aware of? Thank you for any information you can give me. Sincerely, Diane Evans
Water Utility Problems
2525 E 7th ST
- Case Date:
- 6/10/2024
The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.
Sewer Problems (Sanitary Sewers)
2315 E 3rd ST
- Case Date:
- 4/16/2023
Drain water and sewage water is backing up from the city lines up and out of the basement drains.
Drainage or Runoff
2307 E 5th ST
- Case Date:
- 12/31/2024
Approximate location. Observed from E. 5th St. North side of road. Reporting copious standing water in easement and rear of properties at NW corner of N. Clark and E. 5th. FYI, in case some infrastructure improvement is planned, to please include some remediation of this past and future mosquito breeding environment. Thanks again.
Water Utility Billing Problems
2301 E 5th ST
- Case Date:
- 9/11/2024
Extremely high bill for water not used, no one is contacting me back about it
Water Utility Problems
2301 E 5th ST
- Case Date:
- 4/26/2025
The cap on the water meter is wobbly and not attached properly. I am afraid someone might get hurt if they were to step on it. The meter is just to the right of the driveway. Thanks in advance.
Water Utility Problems
2219 E 7th ST
- Case Date:
- 2/2/2025
Water meter cover at the given address is broken and dropped into the service well. Apologies if this is a duplicate. Looks like construction equipment from nearby site may have run over the cover, resulting in the situation.