We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?
Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959
There is a large water main break outside of 407 E Varsity Lane in Bloomington IN, Water is pouring up from the sidewalk and causing a stream to run down the side of the house. Needs urgent care. Likely shutoff.
Project to fix a problem for someone else created a problem for us - water draining poorly creating a muddy mess.
One of the houses near us pumps their water on to the street as well as Alice street, creating ice and slush. At least five cars have gotten stuck on the street in the past two days.
the website for paying the water bill is not working
405 E 20th Street Bloomington IN: CBU repaired a water line at the rear of the property, removed a fence and did not repair or replace the fence. Reported to CBU Transmission & Distribution last week, not follow-up phone call. Olympus Properties (812) 334-8200
Missed pickup - OTHER. Large Item - water softener.
three years ago when we had a water main break they tore up this section of my yard and it was under the street. It has never grown grass. Twice I have them come back and put more seed on it asked for soil (which never happened) only sees and straw. This spring I put on 10 bags of garden soil and grass seed. And it had just started to grow. When this rain came and washed it all away. I would like the city to put sod in. after 3 years and 2 to 3 inches of soil and sod still missing it seems to be the only solution!