Case Date:

7/5/2022

Water is currently unavailable at our home. I wasn’t certain if there was an outage in the area or if this specific to our location.

Case Date:

7/5/2022

Did you turn the water off? When will it be turned back on ?

Case Date:

7/6/2022

Sink hole at a storm drain near the street but in my yard. Water line are being redo in the street and I asked someone about the issue and he called it in about a month and a half ago and still nothing has been done. this is a dangerous hole and some can get hurt. he said it has a leaking connection and is going to continue to worsen. Thanks

Case Date:

7/21/2022

The storm sewer on Franklin Road, just as it makes a 90-degree turn, is blocked. It does not drain water very well and accumulates. There are other storm sewers near that area that also need cleared.

Case Date:

8/1/2022

Clogged storm water drain. Full of debris. Very slow drain. This is second request.

Case Date:

8/15/2022

Last summer a pipe broke behind my trailer and it was a few days before the city could get it fixed. This ended up making my foundation fall, floors rot, and other water damage issues that are now coming to light. I have had a contractor come in and look. He states that it was due to the flooding the broken pipe caused that the city too so long to fix. I would like someone to contact me regarding this issue. I have more pictures.

Case Date:

8/18/2022

Water is coming up out of the street at the North East corner of Rogers and Graham.

Case Date:

8/30/2020

A week ago a worker in a white p/u tk was at the fire hydrant at the end of my driveway. A couple of days later I noticed it was leaking quite a bit of water from the hydrant shut off. I contacted Van Buren Fire & reported it who said they would send someone to check it out. When I checked today I see that the hydrant is still leaking water. Van Buren said they notified City Utilities about the problem but no one has repaired it yet.

Case Date:

9/14/2020

The south end of the sidewalk in phase 2 near the gazebo is sinking. There is at least 20 inches of no dirt below the sidewalk, hence it is sinking. The sidewalk is next to the sewer drain where the earth has disappeared and with all of the water problems we have had recently with water mains, the city needs to come inspect. One city worked thought this drain runs right next to departed neighbor Cassie Howard's condo which then should worry us as the ground beneath her condo also disappeared causing her slab to sink and foundation to go bad. These two problems could be connected and the area below the sidewalk cannot simply be filled in with dirt. It has to be inspected including a city inspection. We need to see why it is all sinking.

Case Date:

9/26/2020

Utility crews cut into the road to install new water connection/meter. The patch of gravel they left behind was hastily and poorly covered with a thin layer of asphalt and is still filled with loose gravel. Cars are flinging gravel all over the street and the whole is getting larger by the day. Please address this soon, as it was a direct result of the city's actions and the poor work of city employees.