closed #183894
Water Utility Problems
3729 S Mcdougal ST
- Case Date:
- 5/18/2023
No water from any faucets
No water from any faucets
Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959
Sidewalk covered in thick mud and water
Water bill overpriced
Our water has randomly shut off as well as my neighbors.
Water has been cut off with no notice or information. My account is current and paid automatically every month.
Yesterday my front water faucet was working just fine outside today I go to turn it on and it is not working at all. I have two so the one on the side of my house is barely working either.
There is a significant water leak at the intersection of East Oakmont Dr and Rolling Oak Dr. Muddy water is boiling up at the intersection and water is flowing from cracks in the pavement.
Water not available in house. 3403 east winston st.
(Note: This is the third time that I have sent this report. Now, the trash has not been taken out for five weeks. Please help to rectify this.) The owner of this renter-occupied building (Tariq Khan) has not taken the garbage out to the curb for pickup in four weeks. Also, this home has rain gutters and downspouts that go directly into the ground or into areas between the home and neighboring houses - which is causing water damage to the neighboring houses.