Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.

Case Date:

3/30/2020

The side of the street some 4 feet long has sunk into the ground, creating a large hole that regularly fills with water.

Case Date:

4/7/2020

I found a notification on my door yesterday afternoon. It says my house has been using 10 gallons per hour non-stop. There is no leakage in this house. Is there something you can do to check on the faulty meter? My water bill is $100 average per month.

Case Date:

4/9/2020

Three very large pipes have been lying in my yard for over one week now. I believe that this is for a contracted public works project. I do not want to approach the workers during this public health crisis as they are not wearing face masks. I would like to be able to mow my lawn this weekend, and I do not feel that the lawn of an occupied house is the appropriate place to store construction equipment. I would like to request that the workers are instructed to remove the pipes from my lawn either today (Thursday, April 09, 2020) or tomorrow. In the event that this is not a water-related project, I would assume the city has permits on file to communicate with the appropriate party.

Case Date:

4/21/2020

Orange tap water.

Case Date:

4/24/2020

I live at 1202 E. Elliston Drive (green house pictured). Elliston Dr, at the northwest corner of our lot, pools with a large volume of storm water after even a little rainfall, and it does not drain we have to wait for it to evaporate. I know it's probably an undertaking but is there any way the city can fix this? Overall the corner is a high elevation but there's a shallow pool there as you can see, and no storm drain. Could a storm line be ran down to another location so it can drain away and stop causing problems with the curb basically eroding away?

Case Date:

5/27/2020

No water.

Case Date:

5/30/2020

Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?

Case Date:

6/7/2020

There's a run off in our back yard the pools up with water whenever it rains and it typically takes days for the water to subside. We have deer and ducks that often stop by to take a dip in our back yard :-) This standing water concerns me for mosquitos and others pests. Additionally, the sitting water has started to erode the dirt around the concrete to the point to where I can no longer mow around the area. To the best of my knowledge this is not our property and I wonder if the city maintains these run offs. Is this something that the city can take care of? Thank you for your time.

Case Date:

6/9/2020

The water meter for my house is in an awkward position and my plumber said to contact the utilities to have it set right. He recently had to shut off the water at the street to make a repair in my house.