Case Date:

2/10/2022

This apartment complex has some of the nastiest water I have ever tasted. I have travelled to third world countries and this is significantly worse. I would rather die of dehydration than drink a glass of water from this apartment complex. We have taken the liberty to test the water and found extremely high levels of lead and other bad minerals. This forces us to drink only bottled water. When the issue was brought up to management, they laughed in our face and refused to address the problem

Case Date:

9/4/2022

Is the algae bloom high in lake Monroe? I've noticed that in the last week the water has a musty or moldy taste like it did last year around this time. I was looking to see if there was any report of it in the paper, but didn't find any, so I thought I'd ask. Thanks.

Case Date:

3/19/2024

Water is off. Neighbor’s water is off also

Case Date:

3/31/2020

Our sub division Northwood Estates has been having a lot of trouble with drainage. It seems that the easements have overgrown scab trees & brush that may be blocking some water but it also seems as thoug your drainage system that takes the water to a creek needs to be cleaned out. We back up to the golf course & have trouble getting the golf course staff to maintain our side of the course, ie mowing, weeds, dead trees along the road,etc. We seem to be a bit neglected when it comes to these problems. Could you please send someone to look at our problem. Thanks, Mary Pearson

Case Date:

4/24/2021

Across the street, there is a drain that sends water along the southern border of my property to Clear Creek. This drain has not been maintained and is partially blocked. The ditch that carries the water yo Clear Creek, is also full of sediment. Please call me. Thank you.

Case Date:

7/11/2020

Extremely Low water pressure

Case Date:

2/21/2023

The South Arbutus Drive cul-de-sac needs repaving. The pavement is eroding away in several places, the north side of the green space in the middle of the cul-de-sac has become a pothole, and previous repairs/upgrades to water and gas lines have left the street in bad shape.

Case Date:

9/29/2021

No water.

Case Date:

2/20/2020

Rusty looking water and boil order?

Case Date:

9/17/2021

Starting yesterday, we started noticing an unpleasant taste and odor with our drinking water.