Case Date:

4/14/2024

Need water turned on asap

Case Date:

3/19/2024

Extremely low water pressure

Case Date:

4/23/2024

Our water recently has dramatically dropped in water pressure and heat. I was wondering what could possibly have changed? We are up-to-date on our bills.

Case Date:

4/30/2024

There’s no water at my house & most likely others houses

Case Date:

5/6/2024

The water meter is leaking severally at this location and is causing large water usage alerts to us. Please fix immediately and adjust our billing due to it being on your end.

Case Date:

10/16/2017

I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.

Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

Case Date:

3/13/2018

1st thing brings me to this site, my trash was not picked up today even tho was out last nite, damn near 40 bucks a month is 3 x what i was paying with stickers, for the same amount of trash, this sux ass for the poor man, the other thing when i 1st moved to Bloomington it was a nice and beautiful lil city, now its a bunch of apartments AND I mean A bunch, your tearing town Victorian style homes and houses to put up concrete cubes all over, most with no tornado hide outs, looks like a bunch of coffins waiting to happen just add students. And last yr ya jacked up the water rates to pay for folks who dont even live here yet, and the water quality is no good without filters, if this is your ideal of progress all i have to say is why destroy a beautiful town, my guess is all you folks cashing in on bloomington redevelopment. have moved out of town and just really dont care what ya did to the rest of us, because i now live in a town where most of us who moved in 15 yrs and earlier cant afford to live anymore, and since the town has grown ugly who cares, you folks have ruined a once beautiful and free thinking town, replaced buy an over priced town of apartments, nothing but an IU leech. im so sad ya'll did this to the town i was gonna spend my last yrs in.....

Case Date:

2/17/2016

How does one email the mayor or any other city official? This ought to be part of our digital century. More specifically, i want information on how I can personally filter my water to make it safe. I'd like to see water safety information front and center on your website. Thanks.