Case Date:

1/29/2020

There's an open storm drain that consistently becomes clogged and gets backed up when it rains, causing the water to spill over the road and flood our side yard

Case Date:

2/20/2014

We had a massive overflow of the drainage ditch next to our house after tonight's (2/20) storm. There must be some blockage at the end of the drain because water poured out of the ditch and basically covered our half of our backyard. The ditch either needs to be dug deeper and/or it needs to be cleared of debris in order to assure adequate drainage. We have photos for visual evidence but were unable to upload them through this website. Thank you for your attention to the matter.

Case Date:

6/27/2020

in cud a sac at end of drive 1337 & 1339 Hickory Grove lane the road lays in water an street is got holes an the sewer gets buried in heavy rain an people have drove over it

Case Date:

7/25/2023

Cbu water manhole cover is off/open in front of this address

Case Date:

2/9/2022

Water coming through faucets and toilet fills is very dark copper colored.

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

7/10/2018

Duke Energy removed two trees from city property (immediately adjacent to E Rogers Road) and left the two sycamore trucks cut up in 8' segments on my property. I called Duke and asked them to remove them, but they said it's the landowner's responsibility (Duke cuts, but doesn't remove). Since the trees were on city-owned land, I hope the city will dispose of them. Please see the attached screenshot from the GIS system that demonstrates where my property boundary ends. The city clearly owns some portion of land adjacent to the road. These two trees were within three feet of Rogers Road, and were removed to provide more access to the pole Duke is replacing. Additionally, I'm frustrated with Duke about two things: 1) The pipe they've installed immediately adjacent to the road is incredibly unsightly. It's rusty and approximately 20 feet too long. I'd be happy to provide a picture of this. 2) In order to get big trucks back to this pole, they have installed two corrugated plastic drainage pipes and covered them with gravel. They are dramatically too small for the location. Since they first did this several years ago, the pipes are continuously clogged with leaves and sticks. The flow of water is constantly stopped here. As a result, there is a bit of local flooding which washes out the gravel Duke uses to cover the culverts. This is a very disappointing solution to have implemented on one's property. I have pictures of this, as well. I have no problem with Duke accessing their pole. They have every right to do so. I also understand that the City probably didn't know their trees were cut down or placed on my property. But I'm quite disappointed in the quality of materials and work that Duke has utilized to access their easement on my property. Can you please help with these things?

Case Date:

3/23/2021

Water access cover in the roadway damaged and posing hazard to cars. Immediately SW of the YMCA before N Knapp Rd.

Case Date:

11/13/2021

There are three water drains in the road on Pickwick, just east of the corner. They are all far below the new road surface. Please have someone come take a look. Think what it would be like to ride across them on a bike or scooter at speed after taking the long downhill leading to them. I don't know if they can be fixed now that the work is done. But please, please don't ever do this on any other roads.

Case Date:

5/19/2014

The condition of Miller Shower park is getting worse day by day. It was clean and beautiful last fall but now it is covered with water plants and getting worse. Is it due to lack of funds that there is not maintenance?