closed #118523
Water Quality
925 S Manor RD
- Case Date:
- 10/20/1997
DIRTY WATER
DIRTY WATER
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
Ms. King called and said that she knew water was turned off at 323 S. Grant for work by T&D; however, the trucks are gone and she still has no water.
WATER LEAK
DIRTY WATER
LOW WATER PRESSURE
LOW WATER PRESSURE
LOW WATER PRESSURE
Wants water turned on after hours.