Case Date:

3/3/2023

Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959

Case Date:

6/16/2023

Water main break? Water streaming out of the street

Case Date:

6/29/2023

Water pressure issue in Summerhouse Apartments

Case Date:

7/27/2023

Water fountain isn’t on at Park Ridge East Park

Case Date:

7/27/2023

We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?

Case Date:

5/12/2023

The park ridge east baseball field is in need of repair. Request the infield be groomed and holes filled in. Water pools at the home plate. The backstop fence also needs to be secured so that balls cannot roll under it and into the street.

Case Date:

8/13/2023

Hot water was scheduled to turn on August 11th. It is the 13th and we still do not have hot water.

Case Date:

5/6/2021

The southwest corner of 4th and Rogers intersection has terrible drainage and creates a giant puddle that makes it impossible for pedestrians to cross without stepping into inches of pooled water. The harder it rains, the worse it gets. The giant puddle doesn't go away quickly, either. Please fix this sidewalk.

Case Date:

8/28/2023

I live near this residence and it is becoming a major problem with yard waste trash. IT IS LITERALLY THE MOST TRASH-RIDDEN PROPERTY IN BLOOMINGTON. This is by far, the worst propert in Bloomington. I've asked multiple times for the city to help, and nobody has done anything. The front and back yards are littered with trash, and junk that he keeps piling up on the property, never attempting to clean up, or remove anything but continuously accumulating more trash. The appliances and items scattered all over the property are filling with water and becoming a breeding ground for mosquitos which when mowing my yard, I'm attacked by swarms of them. This property is becoming a major eye-sore and pain for us on this street. I have asked this person nicely multiple times if they could get this stuff under control, but they refuse. Someone please help us. He seems to believe he lives "In the County" and not the "city" allowing him to live like this. This trash is affected all other residents around him.

Case Date:

9/12/2023

There is water leaking onto the street from the water line