Case Date:

9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.

Case Date:

6/27/2022

Brand new owner, I was cutting grass with my riding lawn mower, the lawn mower blades made contact with the sewer/water metal plate damaging the cover. There is a hole on top of the metal plate that needs to be repaired. I put an orange cone to cover the hole. This hole is not big enough for a kid to fall but someone could get hurt and trip.

Case Date:

5/30/2022

The pedestrian bridge over the creek {Early History Trail} RCA Park has a massive blockage of trees limbs etc. Heavy rain creates a massive pool of water the eventually releases down stream, affecting property down stream. Please remove. Thankyou

Case Date:

3/2/2022

Low water pressure and the water is cloudy.

Case Date:

10/6/2021

Water taste is still an issue - still undrinkable

Case Date:

9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.

Case Date:

9/21/2021

The water tastes like algae.

Case Date:

9/20/2021

Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.

Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke