Case Date:

3/28/2023

Water is shut off. Please turn it back on. I will pay the $90 fee

Case Date:

4/5/2023

Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant

Case Date:

4/9/2023

Good Street Dept. staff - bringing your attention to a street in the Park Ridge neighborhood: East Longview Ave. The photo shows some deterioration of pavement. Granted a water issue that is slowly being corrected by City staff though still an issue due to pooling water. You can see two layers of pavement coming up. WE were hoping the repaving on Longview would extend into the neighborhood but it stopped along the entry by the apartments. Please address this issue with patching or even better, milling and repaving. We would really appreciate the attention. We respect your huge responsibility all over the City and also our little corner. Thank you for considering this item - it is a well traveled road by neighbors, a bike path route so many bikers, walkers, etc. And those avoiding Pete Ellis and Third St. to travel east.

Case Date:

4/16/2023

Drain water and sewage water is backing up from the city lines up and out of the basement drains.

Case Date:

4/19/2023

leaking water line

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

5/9/2023

Cone and blocks are still in the storm drain on the north side of the house. This will cause pooling of water when it rains.

Case Date:

5/12/2023

The park ridge east baseball field is in need of repair. Request the infield be groomed and holes filled in. Water pools at the home plate. The backstop fence also needs to be secured so that balls cannot roll under it and into the street.

Case Date:

6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

Case Date:

6/16/2023

Water main break? Water streaming out of the street