Water Utility Billing Problems
607 N Grandview DR
- Case Date:
- 12/6/2023
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
Utilities Construction
711 E Cottage Grove AVE
- Case Date:
- 12/6/2023
SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.
Sewer Problems (Sanitary Sewers)
1310 E Matlock RD
- Case Date:
- 11/16/2023
There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.
Utilities Construction
1273 N Maple ST
- Case Date:
- 11/16/2023
I’m wondering when water is supposed too be back on?
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Water Quality
3131 N Kinser PIKE
- Case Date:
- 10/5/2023
Brown water yesterday, murky and yellow today
Sewer Problems (Sanitary Sewers)
601 N Summit ST
- Case Date:
- 9/17/2023
How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!
Water Quality
2608 E Edwards ROW
- Case Date:
- 9/15/2023
Water is running a reddish brown.
Utilities Yardwork
2611 N Dunn ST
- Case Date:
- 9/14/2023
The water department dug this hole in my yard along with another huge hole earlier this summer. The other was filled and reseeded but this never was.
Water Utility Problems
315 E 7th ST
- Case Date:
- 9/12/2023
There is water leaking onto the street from the water line