Received this complaint information from Angie Grubb. She said this gentleman called on 6/4/14 to complain about runoff. He just bought the house and there is a swale that takes runoff from Maxwell Terrace but his neighbor put bricks in the swale causing the water to run onto his property. Is this legal?
Mr Foster left a voice message yesterday. He said it has to do with a manifestation of water in his basement/crawl space. It is not coming in from the walls and it comes and goes. He had his water lines changed thinking that was the problem but still occurs. The area becomes muddy and now there's some mold as well. He wants advice on what he can do.
This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.
She called Roy Aten first and he forwarded it to me. She is concerned about water ponding in her drive and out into the street since the City put the curb in on Winfield.