uReport

City of Bloomington, Indiana

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closed #164216

Website & Web Services Feedback

Case Date:
5/1/2018

Everytime I try to use your embedded Google map and try to zoom or pan it zooms all the way out to a view of the whole globe. This is not the first time I've reported this. And it is not my phone because your site/app is the only one I have this problem with. You might check the gesture detector code

closed #163793

Website & Web Services Feedback

Case Date:
3/31/2018

I would like to request a link to access webmail for employees on the City of Bloomington's website. I have been attempting to access my webmail, and it is saying that the CIty's link is not secure.

closed #161625

Website & Web Services Feedback

Case Date:
10/21/2017

on the leaf pickup map on the website, the colors are impossible to distinguish from each other

closed #161581

Website & Web Services Feedback

Case Date:
10/16/2017

I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.

closed #160991

Website & Web Services Feedback

Case Date:
8/31/2017

both uReport and this Android app weren't working earlier today. Both are working now

closed #160982

Website & Web Services Feedback

Case Date:
8/31/2017

I'm looking for the scattered sites survey. I'd like it posted on the HPC section of the city's site, and as a stand alone, on par with historic and conservation districts. Link used to be here: https://bloomington.in.gov/historical-survey/survey-results-by-address Or are we awaiting an update? Access to the resource with that caveat (if needed) would be appreciated. Thanks- Sam

closed #160727

Website & Web Services Feedback

Case Date:
8/20/2017

When I submitted a street light out report using the website uReport, I got the following message from the server: Notice: Trying to get property of non-object in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 Warning: Invalid argument supplied for foreach() in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 The application thanked me for my submission and asked me if I wanted to submit another report. The report I tried to submit was about 5 street lights being out on 3rd street between Union St and College Mall Road. Please email me and tell me if the report was submitted correctly please get the warning message fixed in your PHP program.

closed #160475

Website & Web Services Feedback

Case Date:
8/7/2017

Got a call today from someone wanting to search the historic survey. Seems it was not migrated over. Is this something you can take a look at? I may have an Excel version if perhaps we want to just link to that file? But I'd rather at least convert it to a PDF if not loading text onsite.

closed #160206

Website & Web Services Feedback

Case Date:
7/21/2017

Please remove this entry from public viewing. It contains my personal email and phone information. https://bloomington.in.gov/crm/tickets?category_id=53;sort%5BenteredDate%5D=1;page=13.

closed #160080

Website & Web Services Feedback

Case Date:
7/11/2017

RE: Charles Brandt The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below. >> 7/3/2017 09:34:47 Closed by Charles Brandt Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website. >>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site