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City of Bloomington, Indiana

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open #182248

Utilities Construction

1205 S Collinswood DR

Case Date:
12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.

closed #182260

Utilities Construction

Case Date:
12/13/2022

We will not use garbage collection service for several months, but City will still charge us for the service unprovided, only because your billing system was set up that way. Is this legal to charge residents for the service you are not providing ? Sounds ridiculous and illegal. Hope Mr. Mayor could see to it and step in for a immediate correction. Thank you.

open #182511

Utilities Construction

1020 S Woodlawn Ave, Bloomington, IN 47401, USA

Case Date:
1/17/2023

From Reddit Bloomington: Fiber cables damaging sewer lines We live right next to Bryan Park. About a week ago our toilet backed up, and after multiple visits from our (very honest and reasonable) plumber, we discovered that the city's fiber optic internet contractor had carelessly run an optic cable directly through our sewer line. This caused a ton of debris to get into our drain pipe and completely clog the pipe, necessitating a $10k repair. I called the city and apparently, this is happening to people all over town. (The person in the utilities office said I was the third person to call today with this exact problem, and our plumber said that this contractor got thrown out of Carmel for damaging so many sewer lines).

closed #185662

Utilities Construction

Case Date:
9/19/2023

Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement

open #185872

Utilities Construction

S Mill Stone Way, Bloomington, IN 47401, USA

Case Date:
10/4/2023

Gigabit or Giga-something installed fiber optics in the neighborhood. The holes they dug in the grass were not repaired. After advising them of the situation they came out to "repair" the grass. The soil was filled with rocks and gravel. There were no grass seeds in the soil. I spent a whole day picking rocks and gravel out of the soil, buying top soil, and grassseed to fix this. The ground is no longer level and there's also rather gouges or chunks in sidewalks and curbs. The road had preexisting, but plugged pot holes near the Sare entrance, but now those potholes are open again and expanding.

closed #185376

Utilities Construction

Case Date:
9/1/2023

The company, installing fiber optic cables on my St., South, Lori Lane, destroyed my drainage that goes underneath my driveway. We are in a flood zone, and if this isn’t corrected my driveway, which is gravel, will wash away. I’m really shocked how careless the company was in excavating my property without fixing it. My house is at 80 S. Lori Ln.

closed #185949

Utilities Construction

3100 S Coppertree DR

Case Date:
10/12/2023

Grass killed by large piece of equipment left on the turf which should have been left on the street. This occurred during water main replacement over late summer. Requesting repair

closed #186140

Utilities Construction

Case Date:
10/30/2023

Substantial disregard for property keeps occurring with whoever is laying fiber on E. Morningside. Water main burst at 4021 E. Morningside Drive. CBU dug up my yard to do repair. Please confirm that will be fixed by CBU via spring planting season for grass, etc.? The fiber team, if you can provide me contact information for a complaint if possible, was driving their truck through my yard today again including over areas CBU dug, causing significant depressions. When called out when I went out front a few minutes ago, they asked "What damage?" before I had to point it out and they said they would fix. A truck remains driving back and forth in my front yard at present. I am tempted to call the police. They are beyond any sort of easement, which they are abusing to begin with. This is getting ridiculous.

open #186193

Utilities Construction

Case Date:
11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

closed #186297

Utilities Construction

1273 N Maple ST

Case Date:
11/16/2023

I’m wondering when water is supposed too be back on?