Case Date:

4/2/2020

I have had several weeks where my recycling was not picked up. Apparently, based on your website, this was because styrofoam was present, but the can clearly indicates that styrofoam is acceptable. Since there seems to be a contradiction, it would be nice if the collectors would leave some indication of what items are not acceptable, rather than leave the customer/taxpayer guessing. If this is a training issue, my address is 1257 W. Countryside Ln.

Case Date:

6/5/2020

Trash and recycling containers left on street. Collection day Tuesday morning, still there Friday. Repeated problem

Case Date:

6/6/2020

Follow-up on case #172684 Recycling and trash containers on street have been removed on Saturday morning

Case Date:

3/3/2021

Recycling not picked up last week. Please reference previous open ticket 174965

Case Date:

3/11/2021

Once again, my recycling was not picked up today. Once again, no one in the sanitation department will pick up the phone when called. How is this department providing me a service at this point?

Case Date:

3/11/2021

Please repair or replace my recycling bin, the wheels are broken and I cannot fix.

Case Date:

3/16/2021

Failed to pick up recycling at 514 W. Allen St.

Case Date:

3/25/2021

For the second time in a month, our recycling has not been picked up. Neighbors cans were collected, our trash was collected, but recycling was not. The can is nearly full and needs to be collected today. It is in an appropriate spot at the end of the driveway and not against any obstruction

Case Date:

4/12/2021

After our last recycling pickup, we found our bin damaged. How do we request a replacement bin? Thank you.

Case Date:

4/29/2021

My recycling wasn’t picked up yesterday. I left it out today to be picked up please.