Case Date:

1/13/2014

Please forward this praise to the appropriate dept: If we haven't thanked the appropriate department already, on behalf of Bloomington Transit I want to give an enormous thanks to all the staff responsible for clearing the roads so that BT's fixed route and BTaccess (disabled transport) could successfully maintain operations last week during the awful cold and snow. We were one of the few transit systems in Indiana that did not shut down. Customers were very impressed and grateful and we owe this to you! - Eli McCormick, Customer Service Manager

Case Date:

1/25/2014

Good morning! We have 4 client accounts which never received the mailed invoice this month. They just generated on a missing bill report and I just pulled them from the website. Please protect the following accounts from service disruption and waive any late fees as a courtesy for 14 days to allow us time to process the bills and issue payment. H & R Block: 15471-001 Baxter Pharmaceutical Solutions LLC III, IIII, and V 20753-003 20809-003 11112-003 Thank you!!

Case Date:

2/26/2014

I believe that a defensive driving course for all people operating city vehicles might be necessary. I followed a yellow city truck for several blocks this morning and at every stoplight and stop sign, they consistently stopped forward of the stop line completely blocking the crosswalk. It's not the first time that I've seen this, but this is the most recent example.

Case Date:

3/7/2014

Yield sign at the intersection by Hinkle's and Klinedorfer's is facing towards the cemetery and not the road.

Case Date:

8/2/2014

Hello, My name is Samantha Schiffman. I used to live t 418 e. 8th street. I have called 7 times all during operating hours to try to shut off my water/ transfer payments to sheree Demming properties. I needed to transfer them beginning August 1st and have been calling since the 30th. Please get back to me letting me know services have been terminated/ transferred. Thank you. Samantha Schiffman

Case Date:

8/11/2014

Where do I find the form to stop water service?!

Case Date:

8/24/2014

the billing address on my utility bill is misspelled. should be 239 whetherburn drive, wexford, pa, 15090

Case Date:

9/18/2014

Shoes hanging from powerline

Case Date:

11/13/2014

To Whom it May Concern: I am not reporting a problem, however, I have a question/request. As of December 1st my current lease will expire and possession of the property will return to the property holder. I would like to know the proper steps that I need to take that would remove the water bill from my name and place it back into the leasing agent/property holder's name. Please feel free to contact me either by email or by phone. Thank you in advance for your attention and response. Regards, Johona Bailey

Case Date:

12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.