closed #160383
Water Utility Billing Problems
200 E 17th ST
- Case Date:
- 8/1/2017
I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.
I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.
Shoes hanging from powerline
Water has been off for over a week, roomate has been in contact with someone trying to turn it back on for days but we are still without water
account: 34550-003 meter: 94833609 While our statement indicates we usually use between 1,000 and 2,000 gallons of water per month, our bill indicates we used 4,000 gallons in November and 7,000 gallons in December. meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people We inspected our crawlspace for leaks or points of usage and our convinced there are none.
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
Water pumping into storm drain
Water pumping into storm drain
Water pumping into storm drain