Case Date:

12/8/2022

This is a valid complaint. This is private property. Have been in contact with property owners. Will continue to monitor until property is in compliance.

Case Date:

9/7/2021

The location looks like a junkyard a lot of junk on the outside of the house

Case Date:

5/25/2021

The garbage bins in this part of the alleyway have been absolutely decimated by raccoons, and there is trash everywhere. There's also broken glass on the ground.

Case Date:

8/26/2023

Our recycling bin is missing out of the back alley

Case Date:

7/29/2023

For two weeks now, the only dumpster at Town and Country, managed by Distinct Management, has been stuffed and overflowing. The only time in those two weeks that the trash has been removed was this Monday, and even then the debris surrounding the dumpster had been left to sit and rot. Cones had been placed to tell people to not put trash in front of the dumpster, and the signs were worn down in just a couple of days. Now the cones have been moved away and trash is now blocking the even the dumpster from being able to be emptied by the trash companies. This trash pile-up is attracting a large amount of pests and is making it hard for us to dispose of the waste in our own homes.

Case Date:

7/25/2023

Trash went uncollected for upward of a week and a half; management refused to deal with the issue or send emails informing us of alternative trash removal. They instead put cones with paper writing on it saying “Don’t throw away trash.” The paper quickly disintegrated due to time and weather. We were left without services which impacted our ability to take out trash, resulting in bugs and an abnormal uptick in pests.

Case Date:

7/25/2023

The managers at Distinct Management have been neglecting their responsibilities as landlords to maintain a clean environment and provide the necessary accommodations to facilitate proper disposal of waste by their residents. This picture was taken 24 July in the afternoon. The context of this picture is that the trash bin was stuffed by 15 July. By 17 July, it was overflowing. That entire week, there was not a single trash collection, and the waste piled up and piled up. The dumpster was finally cleared the morning of 24 July. In less than 4 hours, it went from empty to this state. This is also after I saw people sent by management to clean up the waste around the bin. The trash is only more built up today. There is only this small trash bin for over 50 units in this complex, and it is constantly overfilled. With move-out season, the problem is much worse. Please require them to add additional/larger waste disposal facilities.

Case Date:

7/31/2023

Recycling was picked up as normal this morning, but trash can was not picked up. There was no note on it, and I don’t think we did anything out of guideline.

Case Date:

8/7/2020

Hello - I sent an email to sanitation department Wednesday morning but haven't heard back so trying this route... I live at 1205 S Washington St and our trash can went missing sometime between 1am and 9am early Tuesday morning. I've sent a note around to the neighborhood email list in hopes that someone will notice a random one abandoned in their yard. But so far no one has. A neighbor thinks he may have heard it traveling north on Lincoln near the intersection of Dodds around 2am). What's the next step? We don't produce much trash so could likely skip a week of trash pickup if there's a chance it'll be spotted by your tracking equipment elsewhere. Thanks for your help, Jenn

Case Date:

1/12/2023

The trash bins at 1208 S Woodlawn Ave are left out in the driveway along the side of the road for multiple weeks, sometimes with trash inside for over 6 days at a time. There is no indication that the occupants will properly store their municipal trash bins. Trash bins are to be brought back to the house after 24 hours.