Case Date:

4/13/2023

Best Ride Taxi is doubling the fare without notice and threatening to take me to the police. The driver I think his name is Robbie ran a few stop signs and his car was not safe at all. I paid him and called the number again and they told me that the city rules don't apply to them> I don't understand if they are operating in town, how come they can violate the city rules like that?  This is the phone # I called to request a cab and this is where I found themhttps://www.yelp.com/biz/bestride-taxi-bloomington

Case Date:

4/15/2023

The music tonight at Kalau nightclub is incredibly loud

Case Date:

3/7/2023

A janitorial business is being run out of 707 W Graham Drive. Please clean up our neighborhood. Enforce city code.

Case Date:

5/6/2023

I submitted a report yesterday, May 5, 2023. As my husband and I thought back through the week... it was Tuesday morning, May 2, 2023 when this happened. Driving south on Rogers at 8:15am. A work sign crashed into my car. The worker and I examined the side of the car. At home, I saw that the antennae has been slashed; there is also some damage to the top of the car in front of the antennae. My case number is #183678 and was given to Adam Weson to handle. I will get an estimate for repairs this week. Who must I contact to have this resolved? Thank-you, Kim

Case Date:

5/16/2023

Hello, Mr. Hamilton. I have a student graduating from IU next fall. We put our names on a waitlist for Hilton Hotel two years prior. We just received the quote for the three night stay---3,000 which does not include parking or taxes. I wrote them and said this is highway robbery. We thought it would go to 500 per night and expected 1500 rates for the 3 days, however, them going up to 900-1000 plus a night is uncalled for. The sales manager, Diana Thomas, at Hilton Garde Inn wrote me back and said it is 'unfortunately, a market thing with occupancy going way up at graduation driving market.' I understand that rooms are in demand....that is why we booked two years ago. However, do you think, as mayor of your town, that upping the room rate to 900-1,000 per night....which is about a 400-500% increase is reasonable? I think this is something to be looked into. There has to be some sort of regulation or assistance in this college town. As parents, we are already flying in, going to your restaurants, paying for school/tuition and paying for housing and groceries for our kids. This is complete greed and gouging to me and I wanted to make you aware. (Sadly, we and our 6 other parent groups had to cancel due to this unreal price hike.) Thank you for reading. (Which I do hope you, as the mayor read this and not an assistant or tech person.) Appreciate that. -Wendy Deutsch

Case Date:

5/17/2023

New idea/request for City consideration: Currently all of the city's EV chargers are in paid garages, which contrains their use by city employees, county employees, dimension mill members, and local business employees that already have a paid city parking permit for downtown surface parking. MANY more people would likely use the EV chargers if they didn't have to double-pay (downtown parking pass + parking garage hourly rates) to use the chargers. Can you create a system that allows employes and patrons with downtown surface parking permits to use the available chargers without paying for their monthly/annual permit, paying for charger use, and also paying for hourly parking to get access to the garaged chargers? The current system creates a significant disincentive to use the City's daytime-generated solar power for EV charging, as numerous communters that park downtown are not by default paying for garage access (but are already effectively paying for other/surface parking spots). Thank you for the consideration! Joel

Case Date:

5/30/2023

Wheeler Mission 400 one does not have sprinkler system, concerned about his safety. Also, they need to hire someone to clean West 3rd Street. Always dirty in the mornings. Trash cans needed at Bus stop. some of the stops don't have one.

Case Date:

9/13/2023

Can someone from the city comment on what private property owners can do with scooters abandoned, left, or staged on their property? Calls to the scooter companies to have these moved are not often met with a prompt response.

Case Date:

9/12/2022

I am contacting you as well as other government officials for your assistance in correcting the unscrupulous business practices of AuthorHouse. I have evidence of this claim and have tried to make resolution to no avail. I need your assistance in making AuthorHouse accountable to stealing from me as an author and return of money from services that have not been rendered because AuthorHouse can not be trusted. I can also be contacted by phone at (301)704-1162. Thank you.

Case Date:

12/7/2022

On September 20, 2022, I was riding my bicycle on the 10th street trail near the eastside Post Office. I saw a man on a scooter coming toward me, in the middle of the trail, riding very fast. I maneuvered to avoid him and crashed my bike, rolling onto the pavement and grass. I was hoping my hurt ankle was only a sprain, but I could not walk on it. The next day, I went to a walk-in orthopedic clinic and learned my foot was broken in 4 places. I am still recovering. Please include this instance in any records the City keeps about scooters. Although a ban on scooters is unlikely, some limits on speed and place may help reduce incidences like mine. Thank you.