Case Date:

6/20/2019

Meter takes change, doesn't add time. In front of big Brothers big sisters on walnu.

Case Date:

4/17/2019

I just paid on line a bill for a parking citation I have never seen. I just received Notice of Overdue Citation. It would seem fair to receive and see the Citation before I am unable to appeal or threats of being sent to a collection agency. At this point It seems I have to trust the citation is real and not something made up by a local government. Was the violation in a no parking zone, was the meter not fed, was the meter broken or not accepting payments. Seems as if the rate for the violation is steep depending on the circumstance which I do not know. Policing for profit may be the way Bloomington pays for city services. Lastly, the comment I will likely make about your city when asked will not involve my student's education and life experiences when schooling in your city but rather the gouging and threatening over a citation that was unknown to me.

Case Date:

8/12/2019

Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please. Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.

Case Date:

5/16/2019

Regarding case 168559. In essence you are saying the city sometimes collects money for parking but doesn’t have to provide the time paid for by the customer. Doesn’t seem reasonable. Who can I complain to above you.

Case Date:

1/23/2019

Hi, I am a student at IU who is trying not to clutter the town with another parked car. My partner and I often attempt to drop each other off using the visitor spots on 3rd street near Swain Hall West/East, but they are ALWAYS full with the same group of cars. These cars stay there all day, and it's clear that the spots are not being patrolled at all, because they are there every single day of the week. I understand Bloomington is a big town to patrol, but it's ridiculous that these spots have just become a place for 6 lucky people to leave their cars at the expense of people who actually need to use the spots for their intended purpose. Please please have parking officers start patrolling those spots more often. Thank you.

Case Date:

4/5/2019

Parking at courthouse &sheriffs what about people who have a walking problem

Case Date:

4/8/2019

no parking at courthouse ,sheriffs for people who live in monroe county,without paying,handcap have a hard time getting there, should be free parking for these places

Case Date:

12/7/2018

I had called on 11/9 and spoke with Beth we had paid our ticket with check number 5147 for $20 and it cleared our bank. The plate number is not ours my plate number is ABP 544 Mazda. She said that she was going to take care of this. Today I just received another letter please can this be taken care of.

Case Date:

10/23/2019

Almost all parking meters around the courthouse square have been spray painted to prevent viewing of the screen and sprayed with a hard foam on the key and payment portions of the meter.

Case Date:

12/7/2018

Parking meter 4THW206-B in zone 76112 on 4th St has a screen that is unreadable.