Case Date:

12/27/2018

We have no water to our house at 2356 E. Linden Hill Dr. please advise. 773-304-6832

Case Date:

5/1/2019

clogged drainage ditch

Case Date:

2/7/2019

The storm drain at the NW corner of E. Rock Creek Dr. and S. Belhaven Ct. is completely silted and non-functional.

Case Date:

9/11/2019

City storm drains need to be cleaned in the RoseWood at Hyde Park neighborhood.

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

8/11/2019

This work was done 2 months ago (I'm not even sure what they were doing). My 15 year old boxwood hedges were destroyed, exposing the electrical box to the street, and not replaced. And there is a deep, exposed hole that gets deeper each time it rains, because it was not properly filled or re-seeded.

Case Date:

5/6/2019

Two large branches are blocking the opening for this Stormwater drain to Cascade Park. They are beginning to collect debris and make a total blockage. This is the major output for the entire cascades neighborhood and will cause severe flooding during heavy rain if not addressed ASAP.

Case Date:

2/13/2019

I just want to ask Can you bring more stones to the ditch. The ditch is on my property 2720 S.Danlyn Rd. Id like to make it look nice. Thanks. Josh (630)-538-3808

Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.

Case Date:

5/18/2019

Strong sewer smell coming from Southside neighborhoods by Summit Elementary.